Official Storefront Documentation

Terms of Service

Merchant: PaintBox SoHo • New York, NY • Support: [email protected]

Welcome to PaintBox SoHo. By accessing https://paintboxstudio.shop or placing an order through our online store, you agree to be bound by these Terms of Service and our published store policies.

1. Storefront Operator & Scope

This website is operated by PaintBox SoHo, located at 105 Thompson St, New York, NY 10012, United States. Throughout the site, the terms "we," "us," and "our" refer to PaintBox SoHo.

2. Product Descriptions, Pricing & Availability

  • All products listed in our catalog (Canvas and Easel Kits, Acrylic Paint Sets, Brushes and Tools, Watercolour Sets) are brand new and sold in USD ($).
  • We make every effort to display accurate product specifications, dimensions, imagery, and stock availability. In the rare event of a cataloging or pricing error, we reserve the right to cancel any affected unshipped order and issue an immediate 100% refund.

3. Orders, Shipping & Returns Incorporation

Every purchase is governed by our published Shipping Policy (handling time 1–2 business days, transit 4–8 business days, free shipping over $75, $9.99 flat rate under $75) and our Return & Refund Policy (30-day return window, 5–7 business days refund processing).

4. Intellectual Property & Acceptable Use

All layout designs, graphics, compiled catalog copy, and storefront code on paintboxstudio.shop are the property of PaintBox SoHo or its content suppliers. You may not use automated scrapers, bots, or fraudulent payment instruments on this site.

5. Limitation of Liability & Governing Law

To the maximum extent permitted by applicable law, PaintBox SoHo's liability for any claim arising out of a product purchase shall not exceed the purchase price paid for that item. These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of NY, United States.

Store Contact & Verification Details

Merchant Name: PaintBox SoHo
Physical Address: 105 Thompson St, New York, NY 10012, United States
Support Email: [email protected]
Telephone: +1 212 226 1300
Customer Service Hours: Monday–Saturday, 9:00 AM – 6:00 PM EST